What We Collect

Depending on how you use the Service, we may collect:

• your email address and contact details;
• your assessment responses and other information you submit;
• payment-related details such as transaction reference and payment status;
• messages or support requests you send us; and
• basic technical and usage data such as IP address, browser, device information, logs, and analytics data.

How We Use Information

We use your information to:

• verify payment and provide access to the Service;
• generate, deliver, and support your report;
• respond to support requests;
• operate, secure, troubleshoot, and improve the website and Service; and
• meet legal, compliance, fraud-prevention, and recordkeeping obligations.

What We Do Not Do

We do not sell your personal data. We do not knowingly ask you to submit sensitive medical records through the website. Please avoid sharing highly sensitive personal information through general contact forms unless necessary.

Sharing

We share personal data only where reasonably necessary to operate the Service, including with payment providers, hosting and cloud providers, automation and email tools, analytics and security providers, and where required by law or needed to protect our rights.

We do not share personal data for unrelated third-party marketing.

Retention

We keep personal data only for as long as reasonably necessary to provide the Service, maintain support and transaction records, meet legal or compliance obligations, resolve disputes, and protect against fraud or misuse.

Your Rights

Where applicable, you may request access, correction, deletion, restriction, or portability of your personal data, or object to certain processing. You may also withdraw consent where processing depends on consent.

We may need to verify your identity before acting on a request, and some data may be retained where required for legal, security, or transaction purposes.

Cookies, Transfers, and Security

We may use cookies, analytics tools, and similar technologies to operate the website, improve performance, understand usage, and maintain security.

Because we use digital service providers, your information may be processed in countries other than your own. We take reasonable steps to use appropriate safeguards where required.

We also use reasonable administrative, technical, and organizational safeguards to protect personal data, although no online system can be guaranteed fully secure.

Updates and Contact

We may update this Privacy Policy from time to time by posting the revised version with a new “Last updated” date.

If you have a privacy question or would like to make a data request, contact: [email protected]